• Greet and assist customers; offer guidance and detailed product recommendations based on their needs.

• Maintain inventory by restocking shelves and organizing displays.

• Accurately process sales transactions.

• Support promotional activities; ensure the store is clean and visually appealing; and stay updated on new products and trends.

• Handle customer inquiries, complaints, and returns professionally; work with team members to meet sales targets; and enhance customer satisfaction.

• Meet and maximize sales targets and established goals
• Prepare reports on returned and / or damaged beauty products
• Attend and respond to customer queries on beauty products to enhance sales
• Extend extensive beauty product knowledge to customers
• Promote and sell beauty products of the company to customers who walk – in
• Educational qualifications preferred

Undertake any other assignments as determine by the company and shall not limited to the assignments outlined in the job description.

Melaksanakan tugas-tugas lainnya sebagaimana ditentukan oleh perusahaan dan tidak terbatas kepada tugas-tugas yang tercantum pada deskripsi pekerjaan tersebut.

Kandidat akan bertanggung jawab untuk mencapai angka penjualan perusahaan dan akan bertanggung jawab atas target penjualan, menjaga kebersihan dan kerapihan toko setiap saat, serta memastikan merchandising dan standar toko untuk mencapai tujuan perusahaan.

Requirements:

-          Minimal pendidikan SMA/SMK

-          Minimal 2 tahun pengalaman kerja sebagai Sales(diharapkan dalam industri Ritel).

-          Memiliki komitmen untuk berkarir jangka panjang di industri ritel.

-          Memiliki pengetahuan teknis yang kuat tentang produk, layanan, dan penjualan.

-          Mempunyai tingkat kreativitas dan kebebasan yang luas

-          Dapat berkomunikasi baik dalam Bahasa Inggris dan Bahasa Indonesia

Store Associate

Kami sedang mencariStore Associate yang energetik dan berorientasi pada pelayanan pelanggan untukbergabung dengan kami di Makassar. Sebagai Store Associate, Anda akan memainkanperan penting dalam memberikan pengalaman berbelanja yang luar biasa bagipelanggan kami di gerai ritel kami yang bergengsi.

Tanggung Jawab Utama

·       Menyapa, menyambut, dan melayani pelanggandengan ramah dan profesional.

·       Memastikan stok dan tampilan produk tetap rapidan menarik.

·       Mengoperasikan sistem point of sale (POS) danmenangani transaksi penjualan dengan efisien.

·       Membantu dalam proses inventaris dan pengaturanulang toko.

·       Memberikan informasi produk yang akurat danmemberikan saran penjualan yang sesuai kepada pelanggan.

·       Menjaga kebersihan dan kerapian area tokosesuai standar perusahaan.

Kualifikasi danPengalaman yang Dibutuhkan

·       Setidaknya 1 tahun pengalaman dalam pekerjaanritel atau layanan pelanggan.

·       Memiliki keterampilan komunikasi yang baik dankemampuan untuk bekerja dalam tim.

·       Energetik, berorientasi pada layanan pelanggan,dan memiliki etos kerja yang kuat.

·       Memiliki pengetahuan tentang tren fashionterkini dan produk-produk kami.

·       Mampu bekerja di lingkungan yang cepat berubahdan memenuhi tenggat waktu.

·       Bersedia bekerja shift, termasuk akhir pekandan hari libur.

Jika Anda tertarikuntuk bergabung dengan tim kami yang dinamis, lamar posisi ini sekarang!

Kandidat akan bertanggung jawab untuk mencapai angka penjualan perusahaan dan akan bertanggung jawab atas target penjualan, menjaga kebersihan dan kerapihan toko setiap saat, serta memastikan merchandising dan standar toko untuk mencapai tujuan perusahaan.

Requirements:

-          Minimal pendidikan SMA/SMK

-          Minimal 2 tahun pengalaman kerja sebagai Sales(diharapkan dalam industri Ritel).

-          Memiliki komitmen untuk berkarir jangka panjang di industri ritel.

-          Memiliki pengetahuan teknis yang kuat tentang produk, layanan, dan penjualan.

-          Mempunyai tingkat kreativitas dan kebebasan yang luas

-          Dapat berkomunikasi baik dalam Bahasa Inggris dan Bahasa Indonesia

Required Abilities:

• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.See more occupations related to this ability.

• Speech Clarity — The ability to speak clearly so others can understand you.See more occupations related to this ability.

• Speech Recognition — The ability to identify and understand the speech of another person.See more occupations related to this ability.

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.See more occupations related to this ability.

• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Required Work Experience : Store Associate

Degree : Bachelor of Commerce - BCom | Bachelor of Arts - BA | Bachelor of Business Administration - BBA | Bachelor of Business Studies - BBS

Required Knowledge :

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.See more occupations related to this knowledge.

• Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Required Skills : Sales Analysis, Customer Needs Analysis, Store Management, Communication

Primary Responsibility :

• Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.See more occupations related to this activity.

• Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.See more occupations related to this activity.

• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.See more occupations related to this activity.

• Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.See more occupations related to this activity.

JOB DESCRIPTION

• Overseeing the operations of multiple retail stores (if applicable) to ensure consistent and efficient store performance.
• Training, and managing store staff, including setting performance goals and conducting performance evaluations.
• Ensuring excellent customer service is provided at all times to enhance customer satisfaction and loyalty.
• Monitoring and managing inventory levels to optimize stock availability, minimize stockouts, and reduce excess inventory.
• Analyzing sales data and store performance to identify trends, opportunities, and areas for improvement.
• Managing the operational budget for stores and ensuring expenses are within budgetary limits.
• Ensuring compliance with health and safety regulations to provide a safe shopping environment for customers and employees.
• Managing relationships with vendors and suppliers to ensure timely delivery of products and negotiate favorable terms.
• As a Company liaison in doing coordination or communication directly with the Building Management / Landlord to support and ensure the operation activities run smoothly.
• Implementing security measures to prevent theft and ensure the safety of customers, employees, and store assets.
• Identifying operational inefficiencies and implementing process improvements to enhance productivity and customer service.
• Providing training and development opportunities for store staff to improve their skills and performance.
• Collaborating with marketing teams to plan and execute promotions, sales events, and marketing initiatives.
• Monitoring customer feedback and addressing customer concerns or complaints promptly.
• Ensuring compliance with relevant retailregulations, labor laws, and company policies.

PT Mitra Adiperkasa Tbk (MAP) Established in 1995, PT Mitra Adiperkasa Tbk (MAP) is a leading retail and lifestyle group in Indonesia. The company’s fashion division features an impressive portfolio of over 40+ international brands, including well-known names such as Zara, Marks & Spencer (M&S), Loewe, Flying Tiger, Pandora, Swarovski, Lacoste, and many more. These brands cater to a wide range of fashion tastes and preferences.

As a Senior Sales Associate, you will be responsible for providing expert fashion advice and styling tips to customers while driving sales through effective product recommendations and upselling. This role also involves maintaining operational excellence through diligent inventory management and supporting the training of new team members to ensure a consistently outstanding customer experience.

Position description:

Responsible for serving and assisting customers whilst overseeing a team of sales assistants for their employer.

Primary Responsibilities:

• Offer personalized fashion advice and styling recommendations to customers.
• Drive sales by suggesting complementary products and upselling fashion items.
• Monitor inventory levels to maintain a well-stocked and organized store environment.
• Assist in training new sales assistants on product knowledge and customer service best practices.
• Stay up-to-date with the latest fashion trends and industry developments.
• Share fashion insights with the team to enhance the overall customer experience.
• Assist in managing inventory, including stock replenishment and markdowns.
• Ensure accurate and timely completion of paperwork and documentation.

Requirements:

• Proven experience in fashion retail or styling roles with a strong passion for the industry.
• Excellent communication skills and the ability to deliver outstanding customer service.
• Strong organizational skills with an aptitude for efficient inventory management.
• Demonstrated ability to drive sales through upselling and strategic product recommendations.
• Proactive approach in staying informed about current fashion trends and industry updates.
• Ability to work collaboratively and contribute to the training and development of new team members.
• High attention to detail and proficiency in completing administrative tasks accurately.
• Minimum educational qualification: High School Diploma; a Bachelor’s degree in Fashion, Retail Management, or a related field is preferred.

Key Responsibilities

• Customer service: Greet customers, assist with product selection, and provide styling advice.

• Sales support: Drive sales through upselling, cross‑selling, and achieving daily targets.

• Store operations: Handle cashier duties, stock replenishment, and inventory checks.

• Visual merchandising: Maintain store presentation in line with Cotton On’s brand standards.

• Team collaboration: Work closely with colleagues to ensure smooth daily operations and a positive store culture.

Kandidat akan bertanggung jawab untuk mencapai angka penjualan perusahaan dan akan bertanggung jawab atas target penjualan, menjaga kebersihan dan kerapihan toko setiap saat, serta memastikan merchandising dan standar toko untuk mencapai tujuan perusahaan.

Requirements:

-          Minimal pendidikan SMA/SMK

-          Minimal 2 tahun pengalaman kerja sebagai Sales(diharapkan dalam industri Ritel).

-          Memiliki komitmen untuk berkarir jangka panjang di industri ritel.

-          Memiliki pengetahuan teknis yang kuat tentang produk, layanan, dan penjualan.

-          Mempunyai tingkat kreativitas dan kebebasan yang luas

-          Dapat berkomunikasi baik dalam Bahasa Inggris dan Bahasa Indonesia